Maintain your sanity with difficult people. Any time people work together, conflict is a part of ‘doing business’. Conflict is a normal and natural part of any workplace. When it occurs, there is a tendency for morale to be lowered, an increase in absenteeism and decreased productivity. Handling and resolving conflicts that arise in the workplace is one of the biggest challenges managers and employees face. Typically there are two responses to conflict: run away (avoidance) or ‘battle it out’. Avoiding conflict is often the easiest way to deal with it; however, avoidance does not make it go away but rather pushes it underground, only to have it resurface in a new form. In either case, we often feel uncomfortable or dissatisfied with the results because no resolution has been achieved. By actively resolving conflict when it occurs, we can create a more positive work environment for everyone. By learning to constructively resolve conflict, we can turn a potentially destructive situation into an opportunity for creativity and enhanced performance. Dr Gale will help resolve conflict, negotiate contracts, and create harmony in the work setting. Call now to schedule a consultation!

Conflict is inevitable, but combat is optional

– Max Lucade